1. Your order will be shipped via UPS or USPS.
2. We shall ship orders within 24 to 48 hours of placement. During the holiday season, it may take up to a week to ship your order. Orders placed between Thursday and Sunday will ship on Monday.
3. We do not ship to PO Boxes. Street address only.
4. We only ship to Continental US addresses. We do not ship to Alaska or Hawaii or overseas.
5. We cannot ship to an APO address or FPO address. We are unable to guarantee freshness of product shipping to APO/FPO.
6. Delivery address information cannot be changed once the order has been placed. Be accurate in completing your recipient's address information.
7. If placing an order during the summer months, please remember that chocolate melts and therefore, should not be left outside exposed to the heat. Between late Spring and early Fall, orders placed during the latter part of the week will not ship (unless the addressee is a next day delivery) till the following Monday/Tuesday to avoid having to sit in a distribution center or on a truck over the weekend.
8. For multiple orders to the same address, we reserve the right to combine them into a single shipment.
9. Shipping rates are based on the total product cost and weight of your order, after any discount, coupon, or other offers.